Vookad - Privacy Policy

Last Updated: 27/12/2023

Thank you for using Vookad, a food delivery app provided by Neuvision Technologies Private Limited ("Company," "we," "us," or "our"). This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information when you use our mobile application and related services.

1. Information We Collect

Vookad collects various types of information to provide and improve our services. This may include:

• Personal Information: Your name, contact details, delivery address, and payment information.
• Order Information: Details of your food orders, preferences, and transaction history.
• Device Information: Information about your device, including device type, operating system, and unique identifiers.
• Location Information: Your device's location, which is necessary for delivering your food orders.
• Usage Information: How you interact with the app, such as pages visited and features used.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Processing and delivering food orders.
• Improving and personalizing our services.
• Providing customer support and responding to inquiries.
• Ensuring the security and integrity of our app.
• Marketing and promotional communications, with your consent.

3. Information Sharing

We may share your information with:

• Partner restaurants for order fulfillment.
• Delivery partners for order delivery.
• Service providers assisting us with app functionality and analytics.
• Legal authorities if required by law or to protect our rights.

4. Security Measures

We take appropriate measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.
• Disable location services, but note that it may impact app functionality.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at support@vookad.com.

This Privacy Policy was last updated on [Insert Date].